Abstract


In this study, a content specific information display has been proposed to encourage workplace informal learning and a field experiment will be conducted where the effectiveness of the display is compared with that of conventional method in triggering informal communication or chats between co-workers in an engineering project office. The increase in informal communications is expected to foster an open and friendly workplace environment which is conducive to learning, enhancing better collaborations and knowledge sharing. The content specific topics are also expected to encourage workplace learning activities, be it via self reading or discussion with co-workers. In the long run, the feeling of trust and connectedness coupled with increased competency is expected to help reduce the numbers of workplace accidents caused by communication failure and lack of knowledge.

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(C) 2020 Hirotake Ishii